Service 06

Loss Response & Recovery

When a load is gone, the window is short and most of it is spent deciding who to call. We run the response so the first hours are spent on the product instead.

Engagement detail

ScopeActive or recent loss
Response timeSame day engagement
Delivered asIncident reconstruction and recovery support
Where the leak forms

Failure points we see repeatedly

  • Delayed detection. Losses discovered days after the fact, by which point tracking data has aged out and the product has already moved through a resale channel.
  • Evidence lost immediately. Camera footage overwritten, tender records left unpreserved, and driver communications deleted before anyone thought to secure them.
  • Fragmented reporting. Carrier, broker, insurer, and law enforcement each receiving a different version of events, which slows every subsequent step.
  • No recovery pursuit. The claim gets filed, the loss gets absorbed, and nobody looks for the product itself.
  • No root cause. The incident closes without identifying the failure point, which is why so many companies are hit twice through the same gap.

What we audit

  • Immediate evidence preservation across all involved parties
  • Reconstruction of the tender, custody, and communication trail
  • Coordinated reporting to carrier, broker, insurer, and law enforcement
  • Distribution channel monitoring for the specific product and lot
  • Recovery pursuit through legitimate wholesale and distribution channels
  • Insurance claim documentation support
  • Post-incident report identifying the exact point of failure
Deliverables

What you receive

First 48 Response

Direct guidance from the moment you call, covering what to preserve, who to notify, and what not to disclose while the trail is still warm.

Incident Reconstruction

A documented timeline of the tender, custody transfers, and communications, suitable for insurers, counsel, and law enforcement.

Recovery Support

Structured monitoring of legitimate wholesale and secondary channels for the specific product, drawing on a nationwide network of hundreds of wholesalers, distributors, and buyers, and coordinated with law enforcement where a lead develops.

Worth knowing

Recovery outcomes depend on how quickly a loss is detected, the commodity involved, and the cooperation of the parties in the chain. We do not guarantee recovery. All recovery activity is conducted lawfully and in coordination with law enforcement and your counsel.

Next Step

Find the leak before the next load moves.

A chain-of-custody audit takes two to four weeks and ends with a written report you can act on immediately. Initial consultations are complimentary and confidential.