Service 02

Broker & Carrier Vetting

The fastest growing category of freight loss involves no forced entry at all. The product is loaded willingly onto a truck that was never supposed to have it.

Engagement detail

ScopeBrokers, carriers, and the load tender workflow
Typical durationTwo weeks
Delivered asVerification scripts and partner framework
Where the leak forms

Failure points we see repeatedly

  • Identity assumption. A party presenting the credentials, MC number, or email domain of a legitimate carrier closely enough that dispatch releases the load without a second look.
  • Double brokering. A load tendered to a vetted broker and quietly re-tendered down a chain until the party physically hauling it has no relationship with you and no accountability to anyone.
  • Verification by convenience. Carrier confirmation performed using the phone number and references supplied by the carrier itself rather than independently sourced.
  • Pressure timing. Fraudulent tenders arriving late Friday, before holidays, or during a capacity crunch, when the incentive to move freight outweighs the incentive to verify.
  • No exception authority. Dispatchers measured on loads covered rather than loads verified, with no defined right to refuse a pickup.

What we audit

  • Carrier and broker qualification file and re-verification cadence
  • Independent verification sources and callback procedure
  • Load tender workflow and who holds release authority
  • Anti-double-brokering contract terms and enforcement
  • Driver and truck confirmation at the gate against the tender
  • Rate and lane anomaly review before dispatch
  • After-hours, weekend, and peak-season control continuity
VENDORBROKERCARRIER3PLUNVERIFIED HANDOFFDRIVERCONSIGNEECHAIN OF CUSTODYLIVEVERIFIED HANDOFFS3 OF 5EXPOSURETENDER RELEASESTATUSGAP DETECTED
Deliverables

What you receive

Carrier Verification Script

A step-by-step confirmation procedure your dispatch team runs on every tender, written so it survives a busy Friday afternoon.

Approved Partner Framework

Qualification criteria, required documentation, re-verification intervals, and the conditions that trigger immediate suspension.

Tender Control Map

A rewritten workflow defining exactly who can release a load, what must be true before they do, and how exceptions are escalated.

Worth knowing

Deceptive pickup schemes rose 31 percent in the first quarter of 2026, even as overall theft volume dipped. Verification at tender is the single highest-leverage control most shippers are missing.

Next Step

Find the leak before the next load moves.

A chain-of-custody audit takes two to four weeks and ends with a written report you can act on immediately. Initial consultations are complimentary and confidential.